Privacy Policy

1. Commitment
Triad Trade Textiles Limited is committed to respecting your privacy whilst providing the highest possible quality service and we recognise your need to know that your personal data is being lawfully processed and held in compliance with the General Data Protection Regulation (GDPR). Personal data is any information that relates to a living individual who can be identified from that data and so covers the information you may provide to us.

2. Purpose
Triad Trade Textiles Limited provides you with the information set out in this Privacy Policy so that if you share your personal data with us you are aware of what we do with it.

3. Data Collection
We collect information from you when you register or when you email us to receive updates to our site, which includes:-

• Your name
• Your email address
• Your company name, address, telephone and fax number
This information is collected from the online forms that you complete and submit to Triad Trade Textiles Limited.

4. Use of Personal Data
We use the information that you personally provide to

• Improve the information and support we provide
• Process any requests you make
• Provide you with information about products and services we offer

In the interests of continually improving our services to you we may contact you from time to time to information you of new products and services that are relevant to you. We are committed to giving you the choice of whether or not to receive such information. If you do not wish to be contacted by us, please click the unsubscribe link found at the bottom of any marketing (not personal) emails you receive from us If you wish to re subscribe at any time you can do this by sending us an email to sales@triad.co.uk

5. Sensitive Information
We will never collect or distribute sensitive information about you without your express consent.

6. Transfer of Personal Data
We will never transfer your data to any persons, companies, organizations or other that are not direct associates of Triad Trade Textiles Limited.

7. Third Parties use of your Personal Data
Triad Trade Textiles Limited will not sell or share your personal data with others.

8. Accuracy
Triad Trade Textiles Limited strives to keep your personal data up to date and accurate. We will amend or delete inaccurate data as soon as reasonably practical after a request from you to do so.

Under the General Data Protection Regulation (GDPR), you may request details of personal information which we hold about you. A small fee will be payable. This fee, presently, does not exceed £10.00.

9. Tracking
We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our web site and improve the service provided.

10. Security
Triad Trade Textiles Limited is committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring credit card information.

11. Changes
Any changes to this Privacy Policy will be posted here.

12. Contact us
If you have comments or questions about our privacy policy please email them to sales@triaduk.co.uk

Alternatively send us a letter for the attention of:
Barbara I’Anson
Triad Triad Trade Textiles Limited
Triad House
Mountbatten Court
Worrall Street
Congleton
Cheshire
CW12 1DT