Triad offers a unique and innovative free design service, provided by our in-house team of designers. Triad specialise in interpreting the customer’s briefest instructions, providing concepts both via e-mail and hard copies.

By identifying our clients’ requirements and meeting this criteria, Triad is now known as one of the most successful companies in the business gift field.

Louise Goode
Head of Design

Personalisation Guidelines

    * Screen Printing
    * Tampo Pad
    * Acid Etching
    * Laser Etching
    * Engraving
    * Litho Process
    * Four Colour Process

Screen Printing

Screen printing is the application of a single colour at one time through a custom made screen onto a flat or curved surface. To apply subsequent colours this needs to be repeated, therefore every colour requires its own screen.

Screen printing costs do vary dependant on whether it is a manual or automated process.

Our sales team will always advise whether your product would best be suited to this particular application. Following the ink application the product needs to be dried or fixed which normally involves passing it through an oven. With screen printing we can adhere to your company’s pantone references.

The amount of colours to be applied per logo will be dependant upon the print area size on each product.

The nature of this application means the actual ink lies on the surface of the item and on textiles can, over a period of time, sometimes lead to “cracking or peeling”.
With regard to metal items such as pens even though different inks are used for different surfaces our sales people will advise the longevity of printing onto metal.

What this technique is good for:
Plastic, Ceramics, Wood, Glass and some metals.

Tampo Pad

This application is a most effective way of applying a four colour process onto a curved or awkward shaped item.
This is a semi-automated process where ink is applied from either a closed cup open tray via specialised rubber pads (up to four colours automated). The product is held down firmly via a jig when printed and rotated if two sides of ink are to be applied.

This is a really versatile way of printing items such as hard hats, pens, clocks, calculators etc. Again, the ink lies on the surface of the product and may be prone to the same effects of screen printing.

What this technique is good for:
Just about anything can be printed, especially desk top items.

Acid Etching
In particular this application is very similar to that of screen printing. The only difference being that no ink is applied through the screen but an acid chemical is used instead.

This erodes the surface of the product leaving the base metal showing through, normally giving a contrast? Our sales people will advise you as to the base metal, as this sometimes can be brass in the case of pens.

This is a longer lasting and effective way of personalising metal pens in particular.

What this technique is good for:
Glass, metal, wood, ceramics and metal accessories.

Laser Etching

This is a unique innovation which can ‘etch’ images, lettering, logos and textures onto finished items. This includes both man-made and natural fabrics, which could normally be printed/embroidered as well as materials that are historically very difficult to work with, such as leather.

More importantly, the same process can also be applied to materials such as wood and plastic which would have previously been impossible to decorate.

Laser etching can be applied to the initial raw materials and, more importantly straight onto finished garments.

The maximum engraving area of 800mm x 800mm means a wide range and size of garments can easily be accommodated including fleece tops, jackets and even 3-dimensional items such as baseball caps.

One of the most powerful features is the ability to accurately position and engrave any part of a garment, even areas that would traditionally be difficult to embroider.

This includes sleeves, cuffs, collars and pockets – and it doesn’t matter if there are fastenings such as zips in the way! Each design is reproduced with precision every time, controlled by our advanced software giving total control of speed and power, which also allows us to etch and cut to precise depths at lightening speeds.

This is a discreet way of personalising your products – great for large areas across the backs of fleeces. What this technique is good for: Fleeces, denim, leather, PVC, wood, plastics and baseball caps.


Either a laser is applied or a diamond tip tool. This will etch your logo again showing the base metal of the product.

What this technique is good for:
Chrome, stainless steel, glass, crystal and wood.

Litho Process

This is where the screen is replaced by a film, which offers a greater control and accuracy of the ink application. This also allows our printers to use tints of your logo. The litho process can also use as many spot colours as you want.

What this technique is good for:
Paper, cardboard items and large flat surfaces such as PVC and plastics.

Four Colour Process

Cyan, Magenta, Yellow and Black inks are used to achieve a full spectrum of the colour chart allowing us to recreate an image that could be as good as a photograph; therefore we would use this process for recreating a face or a landscape. This technique is normally applied digitally.

Artwork guidelines

When submitting artwork for your merchandise orders we prefer digital vector artwork in the format detailed below for PC, although we will take other formats or convert your Mac files if required.

When you are creating artwork for print, please refer to our print techniques section to gain a further understanding of what is achievable for your chosen products.
Please feel free to email our design department with any questions or files.

Preferred File Type

We prefer Illustrator AI or EPS files created in versions 7, 8, 9, 10 and 11. This is known as 'vector artwork'. Please ensure that all objects and fonts are converted to paths (outlines).
All artwork should be marked up with the correct four colour process breakdown or spot pantone colours. Any additional corporate identity guidelines should also be forwarded.

Additional File Types

We can accept Photoshop JPEG, TIFF and PSD files created in versions 5, 6, 7 and 8. This is known as 'bitmapped artwork'. Images should be high resolution (minimum 300dpi).
We can also accept GIF and BITMAP files if this is the only format that you have your artwork in, but they tend to be low resolution and not of sufficient quality to reproduce.

Adobe Acrobat PDF

We can accept Acrobat PDF and EPS files created in versions 4, 5 and 6.
If you are unable to provide us with the preferred file type, please forward it to us it in the format that you hold as we are normally able to resolve any issues, even if the only solution is to redraw it. If this is the case, Triad reserves the option to charge for any additional design time that is incurred by redrawing unsuitable artwork.